Returns & Exchanges
At Raypath Shop, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original condition with tags attached.
Return Process
- 1.Initiate Your Request
Log into your customer account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack Your Items
Place the unworn garments back into their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
- 3.Label and Ship
Affix the prepaid shipping label provided in your confirmation email to the outside of the parcel and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.